Artificial Intelligence (AI) has become a giant

In the tech industry, it's transforming the workforce in all kinds of ways. From transportation manufacturers to home appliance companies, machine learning is being used to streamline everyday activities. One industry that is less publicized but is making significant strides with AI is the movie theater industry.

Customer Service

AI help desks and virtual assistants are being used in several industries that depend on customer care for their income and revenue. But these same bots are also beginning to allow people to order concessions before they even get to the cinema. Imagine how this might change the movie-going experience.

For instance, think about all the times you have waited in line for popcorn or drinks, and how the person ahead of you may not have known what they wanted. If you’ve ever been late to a movie due to prior responsibilities, this is particularly frustrating. 

But imagine if you could order that food with your ticket. You could just walk up, grab your order, and head into the movie without waiting for people to make up their minds. This makes the movie-going experience much more efficient, with less waiting and better delivery.

The advent of AI in the film industry presents both opportunities and challenges for cinema theatre operators. While it offers the potential for enhanced visual experiences and increased efficiency, it also raises concerns about the loss of the human touch in storytelling and potential job losses. As we navigate this new landscape, it’s crucial that we embrace the opportunities, address the challenges, and consider the ethical implications of using AI. The future of cinema is here, and it’s powered by AI.